KR Enterprise Group Agent SMS Program
A2P compliance overview — not an opt-in form.
About this program
Authorized KR Enterprise Group agents and agency users may voluntarily elect to receive operational SMS/MMS notifications through KR Agency Hub. This program is separate from our customer-facing SMS program and uses a dedicated Twilio Messaging Service and phone number.
Program number
+1 (813) 701-2300
How Agent SMS Opt-In Works
The opt-in path is inside the authenticated KR Agency Hub application:
KR Agency Hub → Administration → Notifications → Notification Preferences → Text Message (SMS/MMS)
When the agent enables Text Message notifications, a single consent form opens containing both the mobile phone number field and the SMS consent checkbox. The agent submits both together as one atomic transaction — consent is tied to the specific mobile number entered on this form.
Authorized agents complete this consent form after signing in to KR Agency Hub underAdministration → Notifications → Notification Preferences. The Mobile Phone Number field and SMS consent checkbox are presented on the same form and submitted together. SMS is disabled by default.
- The SMS option is OFF by default. Agents are never enrolled automatically.
- The checkbox is never pre-selected. The agent must affirmatively check it.
- Consent is voluntary and is not a condition of contracting or doing business with KR Enterprise Group, or of using KR Agency Hub.
- Consent is tied to the exact mobile number entered on the form. Changing the phone number requires a new affirmative consent.
- Reply STOP to opt out (also BAJA, CANCELA, CANCELAR, ALTO, PARAR).
- Reply HELP for assistance (also AYUDA, INFORMACION).
- Initial opt-in is not performed by texting START. START/UNSTOP is honored only for re-subscription of a number that previously opted out.
- This public page itself does not collect SMS consent — it is documentation only.
Message types
- Contracting updates
- Onboarding updates
- Training reminders
- Event reminders
- Compliance reminders
- Certification reminders
- Follow-ups
- Account and operational updates
- Responses to agent inquiries
Data handling
Mobile phone numbers and SMS opt-in / consent data collected for this program are not sold, rented, shared, or transferred to third parties or affiliates for marketing or promotional purposes. Service providers such as Twilio may process messaging data on behalf of KR Enterprise Group solely to deliver the messages.
More information
© KR Enterprise Group